Ordering Guides

ORDERING INFORMATION: To assure the availability of your preferred selections, please call or place your order online at least 24 hours in advance. However, our team is generally able to accommodate most product selections, even in last minute shopping.

Visit our website (www.magdasflores.com) or Call 831-975-4318 during our regular hours of operation if you have any questions.

HOURS OF OPERATION:

10:00 A.M. AND 7 P.M: MONDAY – SATURDAY
1:00 P.M. AND 7 P.M: SUNDAY

DELIVERY: 9 a.m. to 6:00 p.m. Daily
No minimum order amount needed for deliveries within 5 miles from our shop. A $15 minimum order is required for deliveries more than 5 miles from our shop.

LOCAL DELIVERIES: When checking out, please select local delivery if you would like your order delivered. Your delivery fee is determined by the driving distance to your specified delivery location. This charge excludes gratuity. We reserve the right to adjust or cancel any orders that we are unable to fulfill due to delivery location.

FAILED DELIVERY: Our team takes great pride in fulfilling every order as scheduled, however if we are unable to deliver your order after our first attempt to deliver due to reasons outside of our control we will hold your order at our shop for 3 days. A delivery notice will be left with instructions to pick up your order. An official photo I.D. will be required to pick up your order.

PAYMENT: For pickup and delivery orders we accept Cash, VISA, MasterCard, Discover, and American Express.

QUOTE: To receive a quote for your events please send your request to info@magdasflores.com or give us a call at 831-975-4312.

REFUND POLICY: Once your product has been made, crafted, picked-up in person, delivered or attempted to be delivered, we are unable to offer a refund or return. Product cancellation is only allowed for orders that have not been prepared yet.

CANCELLATION: A 24-hour notice from date of scheduled delivery is required to avoid a 50% cancellation fee on all orders. Orders canceled within 24-hours of the stated delivery time will be assessed a cancellation fee amounting to 50% of the cost of the product.

TAX: All products taxed at the current tax rate.

ALL ITEMS ARE SUBJECT TO AVAILABILITY.

PRICES ARE SUBJECT TO CHANGE.